Production levels of corporations and institutes around the world are able to achieve and maintain a competitive edge due to the Technical Assistance Center of Nokia. Since 2002, Nokia has received laurels due to its SCP certification for its Global Technical Assistance Center. With five certifications to date, and undoubtedly more to come, corporations around the world will continue to surpass production goals and keep that competitive edge sharpened.

Maintaining the level of excellence for this prestigious certification did not occur over night. Nokia Technical Assistance Center provides mobile service providers with support 24 hours a day, 7 days a week continuously throughout the year. The Nokia standard of excellence shined through by passing on-site audits time after time, which set the Industry standard practices to a whole new business requirement.

These five award certifications stand as testament to the quality of services that Nokia provides and is sufficient evidence to the fortitude and dedication that Nokia is willing to provide to ensure that customers are completely satisfied. The Technical Assistance Center renders the best to Nokia clients all over the world and ensures that all remained satisfied through all business enterprise endeavors.

The superiority and accomplishment of all support services provided by Nokia are reflected in the strict guidelines set by the certification process. Nokia’s superior service capabilities are graded by performance standards that are provided online, telephonically or through on-site services. Nokia surpasses all expectations for quality and success and those accomplishments are evidenced by the professionalism established in all service functions.

Learned individuals who are members of the SCP committee create the quality service standards established for the certification process. Passing each audit phase is never an easy task to accomplish but Nokia has performed tremendously eve hear without fail and earned this coveted certification. Winning this certificate means that Nokia has satisfactorily met every requirement with superb grading, especially on customer service and outstanding product selection.

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