Hard Reset for All devices from Palm

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Hard Reset for All devices from Palm. Users should look for the 'zero out reset' to completely remove everything.

Warning: A hard reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a hard reset unless you've backed up your data, or you're willing to lose everything.

HotSync note: Some third-party applications change the way your device backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost.

LifeDrive users: Instead of following these steps, see our info for Quick Erase and Secure Erase instead.

1. Hold down the power (on/off) button on your device.
Note: Treo 600 smartphones have two power buttons. Hold down the one on the top of the unit next to the antenna.
2. While holding down the power button, turn over your device so that you can see the back of it. Still holding the power button, use an unfolded paper clip or a similar small object, to gently press the RESET hole on the back (Where's the reset hole?).

3. When the Palm Computing Platform or Palm Powered logo appears, release the power button.
Note: On some devices, you may see a palmOne logo and a progress bar first. Do not release the power button until the second, circular Palm Powered logo appears.

4. A message will appear warning that you are about to erase all the data stored on your handheld.

In response, do one of the following:
* Press the UP button to complete the hard reset, erasing everything on your device
or
* Press LEFT or RIGHT to begin a soft reset, leaving your data intact.
5. Your device will then take you through a series of screens to calibrate the digitizer and verify the time and date.
Touchscreen calibration screenshot

Note: A hard reset does not delete the current date and time. It does restore other settings to the factory default.

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