Palm Quick Erase and Secure Erase - LifeDrive Only

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LifeDrive only erase from Palm.

When you perform a hard reset on a LifeDrive mobile manager, you will see two options on the reset screen: Quick Erase and Secure Erase. Both of these are types of hard reset.

Quick Erase: Perform a Quick Erase reset for a regular hard reset, to get your device to wake up and respond again.

This eliminates user information on the drive in such a way that there is no info available to anyone using the device. A Quick Erase reset takes approximately 5 minutes.


Secure Erase: Perform a Secure Erase reset if you are turning the device over to a new owner. A Secure Erase helps prevent your files from being restored or recompiled by a new owner who might remove the hard drive and use a drive reader to access your information.

This completely deletes all user info on the drive. A Secure Erase reset takes about 30 minutes.

Note: If you use a password to protect your device, you must do a Secure Erase when you hard reset your device; the Quick Erase option does not appear on the reset screen.

1. Slide the power switch to the right and hold it in that position.
2. While holding the switch to the right, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button on the bottom of your device.
3. Wait for the reset screen to appear (it will say "Warning, Erase all data?"). Then release the power switch.
4. Choose your type of reset:
* Press Up on the 5-way navigator to perform a Quick Erase (5 minutes)
* Press Down to perform a Secure Erase (30 minutes).
5. During the reset process, a status screen appears with the words "Quick Erase" or "Secure Erase" and a progress bar, followed by screens showing the Palm, Palm Powered and LifeDrive logos.
6. Then you will be prompted to tap the screen to align the digitizer and select the language you want to use on your device. A screen appears showing the Palm logo and a progress bar.
7. When the "Welcome: Setup your device" screen appears, the hard reset is complete. Follow the onscreen instructions to set up your device.

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