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Help on my SE Screen
 
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damsel 32



Joined: 09 Dec 2007
Posts: 2

PostPosted: Sun Dec 09, 2007 6:56 am    Post subject: Help on my SE Screen Reply with quote

I have Cingular (or AT&T). It's a Sony Ericsson phone. I was down in my basement by my computer. I opened it to read a text message. I read the text and hit reply.Then, the screen picture was split and only showed half of the screen twice and was just messed up. I tried turning my phone off and back on. When I did this the screen just stayed white and wouldn't actually turn back on all the way. So now I plugged it in to the charger. Any ideas?

By the way, I didn't run out of battery because I had at least 75% charge left when I opened the text message. I've dropped it once, though, from like 1 foot from the ground. It hit my couch and then the floor. It didn't like make a loud noise. That was like a week or so ago. It hadn't started being weird until just now though. I got this phone around May 2007.

Hope somebody can help.Thanks.
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irina



Joined: 09 Nov 2007
Posts: 80

PostPosted: Sun Dec 09, 2007 8:50 am    Post subject: Re: [damsel 32] Help on my SE Screen Reply with quote

Hi there!

Usually, a white screen means that the screen is bad and unless you have dropped it in water it should come with a one year manufacturer warranty and Cingular should change it free of charge. Try also taking the battery out while pressing the power button. It might just need a reset.

Good luck!!![Smile]
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