Bell Canada OffShore Outsourcing

[Mod]

Bell Canada has announced their decision to outsource jobs to a company that is offshore. Despite the public support for all that is Canadian, Bell Canada has
chosen to follow the economic path instead of the patriotic one with their decision to send offshore 5% of the calls that currently are being handled by call centres within the BCE family or other firms in Canada. This decision is evidence that the Company does not acknowledge the huge concessions members of the CTEA made during a ratification vote last summer. Members begrudgingly accepted these concessions with the promise that there would not be any job losses, directly or indirectly, to their membership due to outsourcing.

Bell Canada already outsources jobs at an alarming rate to lower paid workers within Canada. As if that was not enough, Bell Canada says it will now outsource to call centres overseas. The union is concerned that this 5% to offshore call centres could grow to higher amounts over the upcoming years. This decision comes in addition to the announcement made in February 2006 that BCE would eliminate between 3000 - 4000 jobs as a cost controlling measure in the coming year. The CTEA has yet to be told how many of these jobs cuts will directly affect our membership.

_________________
Join the forum & win a free iMate Jaq!